Commercial Property Manager (Offices)

RequirementsThe ideal candidate must have 7-10 years of Property Management experience, with 5 years as a minimum experience of managing high‑rise operational commercial properties in the UAE; and must hold relevant Masters/Post Graduate degrees and accreditations. The candidate should have a working knowledge of building operations, property and asset management, FMMA – managing facilities management service providers, transitions management, functionality of property management systems and interfacing with clients, stakeholders, and tenants.Job DescriptionThe role is to report directly to the Senior Director – Head of Building Management (PAMS) and represent the onsite PM team. This will involve leading and overseeing the quality assurance and quality control of day‑to‑day property management services, operations and transitions management (which involves taking the building into a multi‑let asset), in accordance with the best practices in the industry.The candidate shall be able to confidently oversee the provision of OPEX and CAPEX budgeting requirements, overview financial forecasts and P&L’s; prepare and submit weekly, monthly, quarterly and annual reports to the clients; prepare governance documents, property operations plans, guidelines, property regulations/rules, policies and procedures, procurement requests for approvals, etc. The candidate shall be knowledgeable and confident enough to lead a team and consult with clients, tenants and contractors, exercising good negotiation skills with experienced professionals in multinational organizations. Ensure that TFM service providers adhere to their KPI and SLA requirements and abide by all relevant authorities, laws, decrees, local municipality codes of practice and legislation of the UAE and specifically in the Emirate of Dubai.The candidate will be responsible for maintaining and ensuring the accuracy of the property management systems (CRM/BMS/CAFM/BIM) and ensuring that the TFM service providers keep systems up to date and that the TFM staff receive training and advice on using the systems.The candidate will liaise and advise the Clients on changes to local law and legislation that may affect the operations of the property and seek approval and direction on implementing / cascading directives that will affect the day‑to‑day operations of the site.The candidate will have a close working relationship with the Clients, Facility Manager, Administrator, TFM service providers, Leasing Agents and other stakeholders to ensure effective communication and teamwork/synergy between the various departments.The candidate will be responsible for reviewing the client’s contracts with the TFM service providers, ensuring the proficient delivery of the scope of works and specifications of services detailed within them, so that all activities that are required are in place to operate the property efficiently and effectively.The candidate will itemise all Property HSE issues using a traffic light system, including but not limited to access / egress / pedestrian access, carpark / evacuation routes, safe lines of site, turning points, common area furniture and seating, power outlets, fixtures and fittings, staircases, material specifications, alarm systems, emergency lighting systems, lift operations, non‑slip surfaces, glazing issues, handrails, access control, emergency equipment, incident and accident report actions, etc.; and use best endeavours to follow up and resolve all issues.The candidate will pre‑qualify and evaluate contractors or vendors to contract directly with the client for the maintenance and security of the property. The candidate shall prepare the information required to tender which includes scope, specifications, service level agreements, key performance indicators, etc.; but the commercial Request for Proposal (RFP) process shall be run through the Client’s Central Procurement Department.The candidate will perform all functions and responsibilities which may not be expressly mentioned in the client’s contract, but that are necessary for the proper performance of services and the conducting of activities for the effective and efficient management of the property in accordance with good industry protocols and any applicable best international standards and codes of practice.Skills RequiredGraduate degrees and/or relevant accreditationsOperationally astute and proficientTransitions management experienceExperience working directly for and on behalf of a Landlord or ClientMicrosoft Word / Excel / PowerPointFluent English verbal and writtenExcellent telecommunication and customer serviceExperience using property management CRM systemsMan‑management / People managementLocationOn‑site – Dubai, UAEEqual Opportunity EmployerJones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any