Collections Supervisor

We are seeking a Collections Supervisor to oversee and manage the organization's collections operations. The role focuses on ensuring timely collection of outstanding receivables, supervising the collections team, and maintaining effective communication with clients to achieve collection targets.The ideal candidate will have strong leadership, negotiation, and organizational skills, along with the ability to monitor performance and improve collection efficiency.Key ResponsibilitiesSupervise and guide the collections team to achieve monthly and annual collection targetsMonitor outstanding receivables and ensure timely follow-up with clientsMaintain regular communication with clients regarding overdue paymentsPrepare and review daily and periodic collection performance reportsCoordinate with internal departments to resolve billing and payment-related issuesEnsure proper documentation and issuance of payment receiptsSupport field visits when required to resolve collection casesMonitor team productivity and provide performance feedbackEnsure compliance with internal policies and relevant regulationsQualificationsBachelor’s degree in Business Administration or a related field3–5 years of experience in collections or accounts receivablePrevious supervisory or team leadership experience is preferredRequired SkillsStrong communication and negotiation skillsAbility to manage deadlines and collection targetsGood understanding of collection procedures and regulationsProficiency in Microsoft Office (Excel, Word, Outlook)Strong analytical and reporting skillsAbility to manage a team and maintain productivity#J-18808-Ljbffr