Collection Officer

Join a leading travel and lifestyle platform and become part of a fast-growing team!The Collection Officer is responsible for managing and recovering outstanding receivables from B2B clients while maintaining strong professional relationships. The role involves monitoring accounts, contacting clients regarding overdue payments, coordinating internally to resolve billing issues, and ensuring timely collection of debts. The ideal candidate is organized, analytical, and capable of handling sensitive financial matters with professionalism and persistence.ResponsibilitiesMonitor accounts to identify overdue payments and outstanding debtsContact clients to follow up on overdue balances and arrange payment plansMaintain accurate records of collection activities and payment statusInvestigate historical billing data and account records when requiredCoordinate with internal teams and external clients to resolve payment issuesFollow up regularly with clients to ensure payment commitments are honoredEncourage timely payments through professional communication and negotiationProcess payments, refunds, and account adjustments when neededResolve billing discrepancies and credit‑related issuesPrepare reports on collection activity and accounts receivable statusRequirementsBachelor’s degree in Accounting, Business Administration, or a related field2–4 years of experience in collections, accounts receivable, or finance operationsGood understanding of accounting and financial reporting principlesStrong communication, analytical, and problem‑solving skillsStrong organizational and follow‑up abilitiesProficiency in Microsoft Office, particularly Excel#J-18808-Ljbffr