Cluster Groups, Conferences & Events Agent

What are we looking forA Cluster Groups Conferences & Events Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Good organisational and administration skillsPositive attitude and good communication skillsCommitment to delivering a high level of customer serviceConfident telephone mannerHigh level of IT skillsExcellent grooming standardsDemonstrated previous experience working in a Sales environmentIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Knowledge of the hotel property management systemsDemonstrated previous experience working in the Conference and Events functionQualification degree or certification in a relevant fieldWhat will it be like to work for HiltonHilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!EOE/AA/Disabled/VeteransA Cluster Groups Conferences & Events Agent will maximise revenue opportunities in the areas of group reservations conferences and events by driving sales leads and increasing conversions.What will I be doingAs Cluster Groups Conferences & Events Agent you will maximise revenue opportunities in the areas of group reservations conferences and events by driving sales leads and increasing conversions. The GCandE Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically a Group Conference and Events (GCE) Sales Agent will perform the following tasks to the highest standards:Receive and convert incoming enquiries to achieve targets and maximize revenueManage an events schedule to maximise yieldFocus on a consistently executed up-selling approachBuild strong relationships with customers to fully understand their needsArrange and carry out Hotel show roundsEnsure the complete administration and execution of all planned eventsParticipate in hotel promotional activitiesRequired Experience:Unclear Seniority Key Skills Marketing,Catering,Organizational skills,Hospitality Experience,Management Experience,HubSpot,Event Planning,Events Management,Project Management,Event Marketing,Leadership Experience,negotiation Employment Type : Full-Time Department / Functional Area: Sales Experience: years Vacancy: 1