Client relations executive

OverviewRole:Client Relations ExecutiveLocation:Fraser Suites - DohaSalary:CompetitiveWe are looking for a Client Relations Executive to join the team here Frasers Suites in Doha. As a Client Relations Executive you will play a key role in front facing in customer service, where you will ensure high standards of service delivery to all guests in accordance with Fraser Suite Doha service standards.ResponsibilitiesTo process check-in and check-out according to the hotel policies and procedures.To handle all reservations enquiries on phone, emails, etc. courteously and promptlyTo act on flags and special requests.To maintain detailed awareness of information regarding arrivals, their accommodation requirements, special needs and expected departures of the day.To follow up VIP reservations and issue VIP amenities and any other special service requests in accordance with hotel practices.To answer queries on house facilities and places of tourist interestTo ensure that the hotel’s credit and payment policy is adhered at all timesTo identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.About Frasers HospitalityConceived with the lifestyle preferences of today’s discerning travellers in mind, Frasers Hospitality has three award-winning branded serviced residences offerings – the Gold-Standard Fraser Suites, Fraser Place and Fraser Residence, as well as Modena by Fraser, Capri by Fraser, a second-tier brand targeted at the road warrior and a design-led hotel residence aimed at the Millennial business traveller.With 80% of our residents from Fortune 500 and Forbes-listed companies, Frasers’ intrinsic understanding of the importance of excellence in service and innovation in meeting the evolving needs of corporate travelers is reflective in the number of prestigious accolades garnered over the years.In addition to competitive rates of pay we also offer a range of great benefits.Interested?? Click Apply NowFrasers Hospitality are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.