Client Onboarding&PSP Operations Manager

<div><h3>About Finset</h3><p>Finset provides end-to-end solutions for companies operating in high-risk and fast-moving industries helping them structure launch and scale globally. We specialize in corporate structuring payment infrastructure and onboarding across multiple jurisdictions.</p><h3>Role Overview</h3><p>We are looking for a<b>Client Onboarding&PSP Operations Manager</b>to take full ownership of the client onboarding process from document collection to successful PSP and bank approvals.</p><p>This role is highly operational and requires someone who understands how PSPs work knows how to navigate onboarding challenges and can proactively push processes forward.</p><h3>Tasks</h3><p><b>Own the onboarding lifecycle</b></p><ul><li>Lead end-to-end onboarding of new clients</li><li>Collect review and organize KYC/KYB and corporate documentation</li><li>Ensure files are complete structured and submission-ready</li></ul><p><b>Manage PSP&bank relationships</b></p><ul><li>Communicate directly with PSPs banks and vendors</li><li>Submit onboarding applications and manage the full process</li><li>Handle follow-ups objections and additional requirements</li></ul><p><b>Compliance&structuring alignment</b></p><ul><li>Understand PSP onboarding expectations and requirements</li><li>Work with internal teams to align corporate structures accordingly</li><li>Respond effectively to compliance-related queries</li></ul><p><b>Drive execution</b></p><ul><li>Track onboarding progress across multiple clients</li><li>Identify blockers and solve them proactively</li><li>Continuously improve onboarding processes and workflows</li></ul><h3>Requirements</h3><ul><li>Strong experience working with PSPs / payment providers</li><li>Solid understanding of:<ul><li>Corporate structures&entities</li><li>KYC / KYB processes</li><li>Bank / PSP onboarding flows</li></ul></li><li>Experience in at least one of the following industries:<ul><li>Forex</li><li>Prop Trading (Prop Firms)</li><li>Gaming / iGaming</li></ul></li><li>Experience communicating with banks and PSPs (handling queries objections follow-ups)</li><li>Fluent English (written and spoken)</li><li>Based in the EU (Cyprus preferred)</li><li>Experience with:<ul><li>Google Workspace (Sheets Docs etc.)</li><li>CRM systems</li></ul></li><li>Highly organized with strong attention to detail</li></ul><h3>What We Are Looking For</h3><ul><li>Proactive and solution‑driven mindset</li><li>Strong communicator who can confidently handle external partners</li><li>Hands‑on operator who takes ownership and pushes things forward</li><li>Ability to manage multiple onboarding processes simultaneously</li></ul><h3>Nice to Have</h3><ul><li>Basic compliance knowledge (AML risk onboarding standards)</li><li>Experience working with high‑risk industries</li><li>Familiarity with multi‑jurisdictional set‑ups</li></ul><h3>Benefits</h3><ul><li>High‑impact role with full ownership</li><li>Work closely with global PSPs and financial partners</li><li>Flexible remote setup (EU-based)</li><li>Fast‑paced execution‑driven environment</li></ul></div>#J-18808-Ljbffr