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Channel Account Manager (Fluent in Arabic) (Position located in Dubai)

KnowBe4

Dubai, UAEAED 8,000-18,000/moYesterday
UAEIT & TechnologyFull Time

Skills Required

ExcelSalesforceCommunicationCustomer ServiceArabicEnglish

Job Description

About KnowBe4Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4 our AI-driven Human Risk Management platform empowers over 70000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius were not just providing security awareness training - were redefining what it means to be a trusted security partner in an increasingly complex threat landscape.Our team values radical transparency extreme ownership and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings there is always something exciting happening at KnowBe4.Please submit your resume in English.Channel Account Managera Channel Account Manager youll work with a variety of partners to manage support and develop partners to drive increased deal registrations and Net New customers. You play an important role in ensuring partners have a positive experience with KnowBe4 and you provide excellent customer service. Youre able to manage multiple partner accounts effectively and efficiently and leverage KnowBe4 marketing content to equip partners with demand generation tools and content that result in an increase in sales.ResponsibilitiesOwn and manage a large portfolio of established partnersEstablish productive professional relationships with key personnel in assigned partner accountsConduct initial onboarding and discovery with assigned partnersSend regular marketing and communications to partner sales repsDevelop joint marketing plans with premier and certified partnersConduct strategic conversations and create business plans with key partnersEngage and guide partner sales and marketing teams on sales approachAssess validate and communicate partner needs on an ongoing basisPerform brief product demos and partner portal walkthroughs to enable partnersPromote partners to attend partner portal walkthrough webinarsAssist partner adoption of KnowBe4 by adding reps to Partner PortalIncrease partner deal registrations through account mappingDirect partners to utilize tools and content in the Partner Portal and increase partner generated leadsClose Net New businessMaintain an accurate pipeline and forecastingMeet assigned targets for monthly sales volume requirements and objectives in assigned partner accountsSupport direct sales and customer success teams where needed to manage the overall partner relationshipEnsure partner compliance with partner agreementsMaintain accurate and thorough records in for opportunities calls emails notes tasks demos and other relevant info in compliance with policy and procedureMinimum QualificationsHigh school diploma or GED requiredBachelors Degree a plusFamiliarity with standard concepts practices and procedures within the IT Security Field a plusExperience with Channel Sales preferredExperience with Gmail and Google DocsExperience with Salesforce preferredMust be able to demonstrate sales aptitude working with channel partnersEffectively manage and thrive in high-volume sales environmentAbility to gain a quick understanding of the needs and pain points of channel partnersStrong time management and organization skillsExcellent verbal and written communicationsGood computer skillsAbility to leave an engaging message and sound interestedMust be comfortable working in a highly results oriented companyAbility to speak and understand EnglishFluent in ArabicOur Fantastic BenefitsWe offer company-wide bonuses based on monthly sales targets employee referral bonuses adoption assistance tuition reimbursement certification reimbursement and certification completion bonuses - all in a modern high-tech and fun work environment. For more details about our benefits in each office location please visit An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity sexual orientation or any other characteristic protected under applicable federal state or local law. If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please visit recruitment agencies please.Required ExperienceManager#J-18808-Ljbffr