Card Games Room Manager

Job DescriptionAbout Wynn Al Marjan IslandOn schedule to open in the United Arab Emirates in spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theater, nightclub, and five‑star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.About The PositionWynn Al Marjan Island is currently seeking a Card Games Room Manager to join the resort’s Card Games team.ResponsibilitiesPoker Room OperationsOversee daily operations of the poker room, including cash games, tournaments, staffing, and guest service standardsEnsure optimal table mix, game types, and tournament offerings to meet player demand and maximize profitabilityMaintain a strong presence on the floor to engage with players and ensure a high‑quality guest experience.Strategic Planning & Revenue GrowthWork in conjunction with the Vice President of Card Games and Sporting Events to develop and execute strategies to grow poker revenue, player volume, and brand reputationCollaborate with marketing and player development teams to attract new players and retain existing clienteleAnalyze performance metrics and player data to optimize offerings and reinvestmentPlayer Relations & VIP EngagementBuild relationships with high‑value players, poker influencers, and professional playersCoordinate personalized services, incentives, and event access for VIPsHost and support major poker events and activations to enhance player engagementCompliance & Game IntegrityEnsure all poker operations comply with gaming regulations, AML standards, and internal controlsImplement and monitor procedures to prevent collusion, cheating, and other risks to game integrityMaintain accurate records of rake, jackpots, tournament payouts, and player trackingTeam Leadership & DevelopmentRecruit, train, and manage poker room staff including gaming staff, supervisors, and additional support staff.Set performance goals, conduct evaluations, and foster a culture of professionalism and excellenceProvide ongoing training to enhance poker knowledge, customer service, and ensure regulatory complianceAbout YouThe ideal candidate for this position will have the following experience and qualificationsMinimum 6‑8 years of experience in a leadership position focused on poker operations with knowledge of gaming marketing, player development, or luxury hospitality with regional exposureProven success in VIP relationship management and MENA market strategyDeep understanding of MENA cultural norms, luxury expectations, and business etiquette. Fluent in English; Arabic proficiency highly preferred.Bachelor’s degree in Marketing, Business, or Hospitality (MBA is a plus)Strong leadership, communication, and analytical skillsWillingness to travel within the MENA region and represent the brand at regional eventsAbout Wynn Al Marjan Island’s BenefitsWe offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.#J-18808-Ljbffr