Call Quality Assurance Lead & Agent Coach

A leading financial institution in Abu Dhabi is seeking a Quality Assurance Specialist responsible for evaluating calls and ensuring compliance with internal standards. The role includes managing inbox inquiries, conducting feedback sessions, and providing support to agents in improving their performance. A Bachelor degree and at least 1 year of relevant experience are required. This fulltime position is onsite with no remote options available.#J-18808-Ljbffr