Call Center Team Leader: Elevate Service & Performance

A financial services company in Ras Al Khaimah seeks a Team Leader for its Call Center to lead a team of agents and ensure exceptional customer service. Key responsibilities include driving team performance to meet KPIs, coaching team members, and improving processes for enhanced efficiency. The ideal candidate will have at least 3 years of experience in a leadership role, excellent communication skills, and a strong understanding of Call Center operations. This role offers an opportunity to contribute significantly to the team's success.#J-18808-Ljbffr