Call Center Representative

<div><p>We are hiring a<b>Call Center Representative</b>to join Mutakamela Insurance.</p><h3>About Mutakamela</h3><p>is proud to be a growing leader in the insurance sector in Saudi Arabia. We are committed to attracting and developing top talent to support our continued success and expansion. At Mutakamela, we believe in building a strong, capable workforce aligned with our core values and strategic goals. Our culture is rooted in professionalism, innovation, and collaboration, making us a trusted name in the industry and a great place to grow your career.</p><h3>Role Overview</h3><p>The Call Center Representative will handle customer inquiries, complaints, and policy service requests while ensuring high service quality and customer satisfaction.</p><h3>Key Responsibilities</h3><ul><li>Handle inbound calls and customer inquiries</li><li>Provide information on insurance products and policies</li><li>Record interactions and follow up on requests</li><li>Resolve or escape customer issues as needed</li></ul><h3>Requirements</h3><ul><li>Diploma or Bachelor’s degree in a relevant field</li><li>1–2 years of call center experience</li><li>Strong communication skills in Arabic and English</li><li>Familiarity with CRM systems and Microsoft Office</li></ul></div>#J-18808-Ljbffr