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Call center operator

Jing Hau

Ajman, UAEAED 3,000-6,000/moToday
UAERetail & Customer ServiceFull Time

Skills Required

ExcelCommunicationCustomer ServiceEnglishHindiUrdu

Job Description

Call center operator vacancy in Ajman UAECall Center Operator (Pakistani Nationals Only)We are seeking a dedicated and customer-oriented Call Center Operator to join our team in Ajman, UAE. As a Call Center Operator, you will be responsible for answering incoming calls from customers, addressing their inquiries and concerns, and providing excellent customer service.ResponsibilitiesAnswer incoming calls from customers and provide accurate information regarding products or servicesAddress customer inquiries and concerns in a timely mannerEscalate complex issues to the appropriate department or supervisorMaintain a high level of professionalism and customer service at all timesFollow call center scripts and procedures accuratelyInput and update customer information in the databaseMeet performance targets set by the companyRequirementsMust be a Pakistani national currently residing in UAEPrevious experience in a call center or customer service role is preferredExcellent communication skills in Urdu or HindiBasic knowledge of English is an advantageAbility to work under pressure and handle multiple tasks simultaneouslyStrong problem-solving skillsMust be able to work flexible hours, including weekends and holidaysJoin our dynamic team today as a Call Center Operator and help us provide exceptional services to our customers.#J-18808-Ljbffr