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Call Center Manager: CX Leader, On-site in Abu Dhabi

ADNEC Group

Abu Dhabi, UAEAED 3,000-6,000/moToday
UAEIT & TechnologyFull Time

Skills Required

Leadership

Job Description

A leading events venue and facility management company is seeking an experienced Call Centre Manager to lead customer contact operations and enhance the customer experience across various venues. The role requires strong leadership skills and a background in call centre operations. Key responsibilities include managing omnichannel support, improving performance metrics, and developing a high-performance team culture. The ideal candidate will have 8-10 years of experience and a bachelor's degree in a relevant field.#J-18808-Ljbffr