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Call Center Executive

Dr Mohans Diabetes Speciality Centre (DMDSC)

Chennai, India₹12,000–₹30,000/moAED 528-1.3K/moToday
IndiaExecutiveFull Time

Job Description

*Job Roles & Responsibility**: Fixing appointments and enquiry visit conversion Telephone etiquette with call quality adherence 3. First Call Resolution (FCR) of enquiry calls Average wait time of patients during the call (Call holding) Call transfer rate Customer call frequency Ensure all the c