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Call Center Executive

Dr Mohans Diabetes Speciality Centre (DMDSC)

Chennai, India₹12,000–₹30,000/moAED 528-1.3K/moToday
IndiaExecutiveFull Time

Job Description

*Job description** *Job Roles & Responsibility:** *1. Fixing appointments and enquiry visit conversion** *2. Telephone etiquette with call quality adherence** *3. First Call Resolution (FCR) of enquiry calls** *4. Average wait time of patients during the call (Call holding)** *5. Call transfer r