Call Center Agent

Job SummaryAs an Outbound Call Centre Agent for Real Estate, you will be responsible for making outbound calls to pre-qualify inbound leads for our real estate clients. You will be working both from the office & remotely and using our software to track productivity and performance, including quality checks. Your primary focus will be to identify potential customers and ensure they are qualified to receive follow-up calls from our clients.Key ResponsibilitiesMake outbound calls to pre-qualify inbound leads for real estate clients.Collect relevant information from potential customers to determine their level of interest and purchasing power.Follow established scripts and guidelines to ensure consistency in messaging.Accurately input data into our software, including call notes and customer information.Meet performance metrics, including call volume, quality, and conversion rates.Continuously improve your knowledge of the real estate industry and market trends.QualificationsPrevious experience in outbound calling or telemarketing within the real estate industry is preferred.Excellent communication and interpersonal skills, with the ability to build rapport with potential customers.Strong organizational skills and attention to detail, with the ability to input data accurately and efficiently.Proficient with computer software, including Microsoft Office and call center software.Self-motivated with a desire to exceed performance metrics and improve your skills.Familiarity with real estate industry terminology and processes is a plus.Apply NowIf you are a driven and enthusiastic individual with a passion for real estate and a desire to work remotely, we encourage you to apply for this exciting opportunity to join our team as an Outbound Call Centre Agent for Real Estate.#J-18808-Ljbffr