Business Development Manager (Jeddah - Global Freight Forwarding)

<div><h3>Business Development Manager (Jeddah - Global Freight Forwarding)</h3><p><b>Location:</b>JEDDAH</p><p><b>Job Description:</b></p><ul><li>Manage the resources effectively, reducing costs, optimizing efficiency, timely job completion, and fund collection within the set time limits.</li><li>Develop and maintain business relations with major airfreight companies / networks.</li><li>Implement all organizational policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner in the branch.</li><li>Develop and maintain customer relations by establishing customer needs, reducing errors and complaints, implementing best practices and speeding up processing time while maintaining quality.</li><li>Manage and develop a team of logistics professionals by coaching, motivating, and supporting staff to provide a seamless service to the customers by ensuring legal compliance.</li><li>Lead sales and marketing activities in the sector and acquire new customers by converting enquiries into sales using customer first approach.</li><li>Build and maintain strong relationships with prospective and existing clients by understanding client needs and tailor solutions to meet their logistics requirements. Maintain a steady line of communication by making periodic courtesy calls to customers and serve as a point of contact for customers.</li><li>Direct and assist Operation Support teams with quotations, customer service and professional handling of existing and new clients.</li><li>Demonstrate strict compliance of organization’s policies and procedures.</li><li>Perform other related tasks as required by immediate superior.</li></ul><h3>Interaction/Job Dimension/Financials etc.</h3><p>Constant communication with a) customers b) major airlines and other stakeholders.</p><p>Work environment is mostly office based with occasional customer visits required.</p><p>Physical demand – normal physical demand but regular attentiveness is required to complete the tasks on time.</p><p>Challenges - availability to customer queries and follow-up always.</p><h3>Academic / Professional Qualification</h3><ul><li>Graduate in any discipline.</li><li>Diploma in Logistics Operations is desirable.</li></ul><h3>Job Experience</h3><ul><li>6 - 8 Years Global Freight Forwarding experience including 2-3 years in a supervisory role.</li><li>Experience in sales&operations of freight forwarding sector.</li></ul><h3>Desired Attributes</h3><ul><li>Integrity / Honest / Ethical Behavior</li><li>Responsibility / Reliability</li><li>Customer Focus</li><li>Team Work / Collaboration / Adaptability</li></ul></div>#J-18808-Ljbffr