Bilingual Helpdesk Engineer - Arabic/English, 1st Line Support

A leading IT support company in Ras al-Khaimah is seeking a L1 Helpdesk Engineer to provide first-level technical support. The ideal candidate will have 3-5 years of experience and be fluent in Arabic and English. Responsibilities include assisting users with desktop hardware, operating systems, and network issues, while ensuring customer satisfaction. Required skills include good technical knowledge and excellent communication skills. This role may require working in shifts, including weekends.#J-18808-Ljbffr