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Beauty consultant qatar

Sunday Riley

Doha, QatarQAR 8,400-23,100/moToday
QatarRetail & Customer ServiceFull Time

Skills Required

ExcelCommunicationCustomer ServiceSafetyArabicEnglish

Job Description

**Job Summary**The Beauty Consultant’s primary responsibility is to generate in-store sales. The BC is under the supervision of the Area BA Manager, a partner to the National Sales Manager and contributes to brand awareness and retail sales to influence Sunday Riley’s in-store success.The BC is accountable for sales performance, VPT/PPT growth, personal development and growth of the customer database by providing excellent & exceptional customer service within Qatar. The ideal candidate must enjoy the retail environment and must have a strong background in the beauty industry, sales and customer experience.The candidate must be a stellar seller, organized, responsible, detail-oriented, a self-starter, a multi-tasker and possess strong follow-up skills. Communication skills, timely reporting practices, follow-through, and a collaborative approach with Area Sales Supervisor to develop strategic in-store sales and activities are a must.Energy, passion & resilience are crucial; must be comfortable working in a fast-paced, entrepreneurial environment.**Job Description*** To deliver exceptional customer service to all potential/actual customers.* To offer all customers the opportunity to experience the product on the skin.* To consistently achieve and deliver the KPI targets.* To develop excellent in-store relationships with management/peers.* To ensure planogram implementation as per the guidelines* To ensure product availability is maintained in the stores by communicating it with the respective store manager* To know and understand sales achievements, figures and data and to have personal accountability for all deliverables.**Product Knowledge*** To demonstrate an in depth and fluent knowledge of all the Sunday Riley products, collections, features and benefits through detailed training with the education team.* To have personal accountability for learning and development including own research and asking the back-office team for additional learning and questions. This includes attending all training provided and contributing to a group learning environment.* To have wide skincare knowledge in general and to understand all methods, techniques, layering and suitability of the Sunday Riley products.* To be able to answer all customer’s questions honestly and effectively in order to recommend the exact products suited to them.**Store Environment*** To achieve and maintain an excellent retail environment with the highest standards in all areas of the sales floor, tester and product replenishment and the stock room area.* To support with floor moves and implementation of promotions whilst ensuring consistent delivery of housekeeping, presentation and personal grooming standards.* To act in a responsible and positive manner at all times, ensuring that the Sunday Riley codes of practice, health and safety are adhered to and followed.* To be responsible for ensuring, recording and reporting: the availability of our listed products, the store’s adherence to the visual merchandising agreements and brand standards, the availability of testers, sachets and samples.**Key Deliverables:*** Achievement and Exceed the store sales target & personal sales target* Achieve and Exceed UPT & VPT targets* Exceptional customer experience/journey & growth/development of customer database..* Ensure visual merchandising and executional excellence in store.* Share competitive brands activations and newness instore* Effective admin management/personal development/learning & growth.**Experiences and Skills Required:*** Minimum 3 years of retail, sales and/or beauty industry experience, preferably in the skincare industry* Previous experience with Beauty Department Stores preferable.* Memorable, positive, professional and enthusiastic presence* Passion for skincare.* Strong aptitude for product knowledge, brand messaging and selling* Experience working in an open-sell environment* Self-motivated, committed and goal-oriented* Energetic and passionate with an entrepreneurial, flexible, friendly spirit* Ability to travel required* English Required (Arabic, Russian and/or Mandarin speaking preferred but not required)**Work Location, Territory, and work week*** This role is field based in-store.* This is a full time role with 1 day off per week.* The Beauty Consultant is responsible for adhering to the schedule set out for them by the Retail Area Manager