Badging Officer

Job Description As a Badging Officer at Pinkerton assigned to one of the largest global clients, your role involves managing the process of physical identity access cards creation and maintenance, as well as monitoring the access control program for corporate sites within the identified geography. Your responsibilities include: - Representing Pinkertons core values of integrity, vigilance, and excellence. - Ensuring local and regional badge operations in the assigned area of responsibilities are compliant with the corporate global badge policy. - Monitoring all badge and access applications via the Trouble-Ticket/SIM and RightCrowd systems to meet Service Level Agreement (SLA) commitments. - Providing input to the Site Setup Matrix for new and existing corporate office projects. - Monitoring RightCrowd system working statuses and coordinating with the global team for area access requests. - Serving as the point of contact with Corporate Security Badge Office (CSBO) in support of badging operations. - Ensuring proper maintenance of badging inventory and records across assigned corporate offices. - Performing other badge and physical identity area access management related duties as assigned by the line manager. - All other duties as assigned. Qualifications Required: - At least two years of experience in management of access controls (Lenel preferred), badging operations, security platforms, and customer service. Competencies: - Ability to adapt to a fast-paced, high demand, and dynamic work environment. - High degree of technical knowledge. - Attention to detail and accuracy. - Organizational skills. - Responsive and responsible attitude. - Effective written and verbal communication skills. - Client-oriented and results-driven. - Ability to resolve customer issues in a timely manner through alternative solutions or group problem-solving approach. - Ability to multi-task and deep-dive as needed. - Computer skills, Microsoft Office. In this role, you will work in a setting that includes regular computer usage, occasional reaching and lifting of small objects, operating office equipment, and frequent sitting. Pinkerton is an equal opportunity employer that values diversity and inclusivity in all aspects. As a Badging Officer at Pinkerton assigned to one of the largest global clients, your role involves managing the process of physical identity access cards creation and maintenance, as well as monitoring the access control program for corporate sites within the identified geography. Your responsibilities include: - Representing Pinkertons core values of integrity, vigilance, and excellence. - Ensuring local and regional badge operations in the assigned area of responsibilities are compliant with the corporate global badge policy. - Monitoring all badge and access applications via the Trouble-Ticket/SIM and RightCrowd systems to meet Service Level Agreement (SLA) commitments. - Providing input to the Site Setup Matrix for new and existing corporate office projects. - Monitoring RightCrowd system working statuses and coordinating with the global team for area access requests. - Serving as the point of contact with Corporate Security Badge Office (CSBO) in support of badging operations. - Ensuring proper maintenance of badging inventory and records across assigned corporate offices. - Performing other badge and physical identity area access management related duties as assigned by the line manager. - All other duties as assigned. Qualifications Required: - At least two years of experience in management of access controls (Lenel preferred), badging operations, security platforms, and customer service. Competencies: - Ability to adapt to a fast-paced, high demand, and dynamic work environment. - High degree of technical knowledge. - Attention to detail and accuracy. - Organizational skills. - Responsive and responsible attitude. - Effective written and verbal communication skills. - Client-oriented and results-driven. - Ability to resolve customer issues in a timely manner through alternative solutions or group problem-solving approach. - Ability to multi-task and deep-dive as needed. - Computer skills, Microsoft Office. In this role, you will work in a setting that includes regular computer usage, occasional reaching and lifting of small objects, operating office equipment, and frequent sitting. Pinkerton is an equal opportunity employer that values diversity and inclusivity in all aspects.