Associate Director, Helpdesk & ITSM Leadership

A prominent entertainment and lifestyle organization in Saudi Arabia seeks an Associate Director - Helpdesk to lead customer support operations. This role involves managing helpdesk teams, ensuring quality service delivery, and fostering a customer-centric environment. The ideal candidate should possess 7-10 years of experience in helpdesk or IT service management, with proven leadership skills. Strong communication, problem-solving abilities, and knowledge of ITIL frameworks are essential. A comprehensive compensation and benefits package is offered.#J-18808-Ljbffr