Associate, Cards Settlement

About Commercial Bank Of QatarCommercial Bank, founded in 1975 and headquartered in Doha, plays a vital role in Qatar’s economic development by offering a range of personal, business, government, international and investment services. We believe in empowering our employees, providing them with opportunities for growth and professional development. By joining us, you’ll be part of a workplace culture that fosters innovation, supports work‑life balance, and encourages you to reach your full potential. Join us in shaping the future of banking!Job SummaryManage all Scheme Settlements, file submissions, follow up and accounting functions for credit & Debit card transactions of the Bank. Manage accounting and book keeping functions of all Card Operations. Support Cards business team for new product launches and UATs, designing processes and change implementations. Ensure seamless day to day Card reconciliations and settlements activities are in line with approved SOP and SLA.Key AccountabilitiesEnsure all accounting entries are posted related to settlements (Visa credit card, Visa debit card & MasterCard) in a timely manner without error.Ensure no loss due to settlement failure.Ensure all complaints are highlighted to line management and resolution is provided.Allotment of Chargeback & Re‑presentment in respective chargeback accounts.Credit or Debit Customer’s Account on the basis of Base II Reject.Recovering the amount as per the Debit card Settlement adjustment and track the Block of Customer Accounts.Working with ITD for UAT support and implementation of schemes mandates on time.Handle all activities assigned by line manager and department Head.Required QualificationsBachelor degree in Commerce or Banking.Required Experience2 years of experience in Card Operations with specialization in Cards settlement and suspense accounts proofing.At least 1 year of experience as a processor in Card Settlements.Key CompetenciesAccounting skills.In‑depth knowledge of Visa / MasterCard / Dinners settlement process.MS Office proficient.Proficiency in written and spoken English (C1); Arabic is a plus.Management skills and ability to interact with internal and external stakeholders.SkillsAbility to interact with internal and external stakeholders.Ability to work under pressure.Accuracy and attention to detail.Arabic speaking preferred.Why Commercial BankBest Digital Bank in the Middle East 2024 by World Finance and Best Mobile Banking App in the Middle East 2024 by Global Finance.An Innovation‑Driven, Digital‑First Environment where employees work with the latest tools and technologies to redefine banking.Opportunities for Global Partnerships & International Exposure, connecting employees with global networks and perspectives.A focus on Employee Well‑being & Work‑Life Balance, ensuring a healthy and supportive environment for all team members.Competitive Compensation & Benefits that ensure our employees are rewarded for their dedication and performance.A strong Commitment to Diversity, Equity & Inclusion, fostering a culture that values every individual’s unique perspective.DisclaimerWe appreciate your interest in joining CBQ! Please note that only selected candidates will be contacted for further steps in the hiring process. This job posting is for informational purposes only, and CBQ reserves the right to modify, withdraw, or close it at any time without notice.#J-18808-Ljbffr