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Assistant Manager - Quality Analyst
EXL Service
Chennai, Tamil Nadu, India₹25,000–₹80,000/mo≈ AED 1.1K-3.5K/moToday
IndiaManagerFull Time
Job Description
Job Description: Review the work performed by AR Analyst team and document any quality issues. Review call quality issues on various parameters such as conversational skills, claims resolution, and voice quality. Participate in developing process documentation. Provide feedback and work with the tra
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