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Assistant Housekeeping Manager - InterContinental Abu Dhabi
Intercontinental Hotels Group
Abu Dhabi, UAEAED 2,500-5,000/moYesterday
UAEHospitality & TourismFull Time
Skills Required
ExcelErpCommunicationLeadershipSafety
Job Description
InterContinental Abu Dhabi is a landmark luxury destination, known for delivering exceptional guest experiences through high standards of service, cleanliness, and attention to detail. Our Housekeeping team plays a vital role in upholding the hotel’s brand promise, and we are looking for an experienced and motivated Assistant Housekeeping Manager to support daily operations and lead our team to excellence.Assistant Housekeeping ManagerSupports the Housekeeping Manager in overseeing the day-to-day housekeeping operations, ensuring guest rooms, public areas, and back‑of‑house areas consistently meet InterContinental brand standards. This role requires strong leadership, operational expertise, and a hands‑on approach to team management and quality control.Day‑to‑day responsibilitiesAssist in managing daily housekeeping operations, including guest rooms, public areas, laundry, and back‑of‑house areasSupervise, train, and motivate housekeeping colleagues to ensure high performance and engagementConduct regular inspections of rooms and public areas to ensure cleanliness, hygiene, and brand standards are metHandle guest requests and complaints professionally, ensuring prompt resolution and guest satisfactionSupport manpower planning, duty rosters, attendance, and leave managementEnsure proper usage, control, and inventory of housekeeping supplies, linen, and equipmentCoordinate with Engineering, Front Office, and other departments to ensure smooth operationsEnsure compliance with health, safety, and hygiene standards at all timesAssist with onboarding, training, and performance evaluations of team membersSupport special projects, deep‑cleaning schedules, and departmental initiativesWhat we need from youMinimum 2–4 years of experience in housekeeping operations within a luxury hotel or resortPrevious supervisory or assistant managerial experience is preferredStrong knowledge of housekeeping standards, procedures, and cleaning chemicalsGood leadership, communication, and interpersonal skillsAbility to work under pressure in a fast‑paced environmentFlexible to work shifts, weekends, and public holidaysProficient in basic computer applications (Opera/housekeeping systems preferred)Attention to detail with a strong commitment to service excellenceWhat you can expect from usWe give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business.Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.So, join us and you’ll become part of our ever‑growing global family.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.#J-18808-Ljbffr
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