Assistant Director of Front Office - German / Russian Speaker

We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As an Assistant Director of Front Office you are responsible for assisting the Director of Front Office in leading and managing all sections of the Front Office Department in order to ensure the highest standards of service, whereby your role will include key responsibilities such as:Key ResponsibilitiesMonitor Front Office employees to ensure guests receive prompt, warm attention and personal recognitionInform other operating departments, notably Housekeeping, of all Front Office matters that concerns themEstablish and maintain effective employee relationsAssist the Director of Front Office in employee related matters such as appraising and consultingAssist in the preparation of statistical, performance and forecast reports as necessary in order to facilitate annual budget and strategic plan preparation and provide management with marketing informationAssist in monitoring and controlling, on an on-going basis, department costs to ensure performance against budget#J-18808-Ljbffr