Assistant Banquet Manager

The Assistant Banquet Manager is responsible for overseeing all banquet and event operations ensuring exceptional guest experiences in line with Novotel brand standards.ResponsibilitiesPlan organize and supervise all banquet events including conferences weddings meetings and social functions.Coordinate with Sales Kitchen and other departments to ensure seamless event execution.Conduct pre-event briefings to communicate event details service standards and guest expectations.Ensure timely setup service and breakdown of banquet venues according to event orders (BEOs).Handle guest feedback and resolve issues promptly to maintain high satisfaction levels.Lead supervise and motivate the banquet team to deliver high-quality service.Recruit train schedule and evaluate banquet staff in line with operational needs.Ensure team members are well-versed in-service standards grooming and safety procedures.Foster a positive and professional work environment.Ensure compliance with hygiene health and safety regulations at all times.Maintain cleanliness equipment readiness and proper storage of banquet supplies.Enforce company policies brand standards and service excellence guidelines.Liaise with clients event organizers and internal stakeholders to ensure requirements are met.Review and execute Banquet Event Orders accurately.Maintain clear communication between front-of-house and back-of-house teams.QualificationsDegree or diploma in Hospitality Management or a related field preferred.Minimum of 35 years of experience in banquet or event operations with at least 12 years in a managerial role.Strong leadership organizational and communication skills.Ability to work flexible hours including evenings weekends and holidays.Knowledge of food safety standards and event service protocolsAdditional InformationDiversity & Inclusion: We are an inclusive company and our ambition is to attract recruit and promote diverse talent.Remote Work : NoEmployment Type : Full-time#J-18808-Ljbffr