Area Manager, RDC Operations, AMET Operations

When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands‑on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.As part of our commitment to complying with national labor laws and applicable legislations in the Kingdom of Saudi Arabia, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations.Key job responsibilitiesPromote a culture of safety and wellbeing.Analyse and implement corrective actions to ensure quality and productivity are consistently high, and business objectives are met across all shifts.Support and lead a team and handle administrative work while building and supporting a strong team culture.Analyse performance and suggest process improvements to optimise work and improve customer service.Collaborate with other managers to standardise shift processes.A day in the lifeWork shifts and be based at one of our operational sites.Maintain safety standards within your team and across your site.Monitor and maintain process efficiency.Prioritise routine team management and daily operational tasks, alongside other tasks such as individual escalations, process improvement work and wide‑scale operational contingency planning.Work with colleagues in other teams and external partners to meet customer demands and targets.Analyse data and performance metrics with leaders in your business area.Discuss the operational pros and cons of technical improvements with engineers.About the teamAmazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are hiring an Amazon Manager to join a team that redefines fast delivery, helps us build and run this new service for our customers, and oversee 3P Store Operations.Preferred qualificationsExperience of communicating with a wide range of stakeholders, including peers and leadership.Experience in a logistical working environment.Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.Required qualifications1+ years of employee and performance management experience.Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.1+ years of performance metrics, process improvement or lean techniques experience.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.#J-18808-Ljbffr