Area Manager, Fullfillment Centre Operations

OverviewAre you ready to champion outstanding customer service, Amazon style?Are you up for creating solutions and solving tomorrow’s problems today? Then we have an opportunity just for you. We’re seeking an Area Manager to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon’s rapidly growing Operations network: they’re where we manage our fast-moving inventory and develop our industry-leading workflows. Our teams stow deliveries, pick products, package them up and ship them out: each of these groups has played their part in taking us where we are today. In these facilities we’re building the future of customer service as we work towards becoming Earth’s most customer-centric company.This is your chance to make history with us.ResponsibilitiesYou’ll be responsible as a manager for one of the main teams in your FC: receive, stow, pick, pack or ship. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.In the logistics team you enter and lead, you’ll be entrusted with a team of approximately 80 to 120 associates. You’ll drive the training and integration of your team, while motivating and inspiring forward progress. You’ll exercise sound judgment, ensuring progress and KPI targets are worked towards and met.While you achieve this, you’ll ensure motivation, engagement and performance:You’ll need to safeguard your team’s safety, promoting Amazon’s Health and Safety standardsYou’ll lead cross-functional teams, tasked with solving operational problemsYou’ll uphold Amazon’s high standards of process qualityYou’ll maintain inventory accuracyYou’ll strive to improve and streamline processesYou’ll become a subject matter expert on larger FC processes and activitiesYou’ll actively share and promote best practices with your colleagues and networkBasic QualificationsBachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experienceWork a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPreferred Qualifications1+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Company - Amazon Fulfillment MENA L.L.C - P25Job ID: A10374392#J-18808-Ljbffr