Arabic-Speaking Facilities Management Customer Care Lead

A leading facilities management company in Abu Dhabi is seeking a Customer Care Team Lead to manage call center operations and guide customer care agents. The role requires over 5 years of experience in facilities management, leadership skills, and proficiency in CRM systems. Key responsibilities include monitoring KPIs, handling escalations, and driving process improvements. Arabic fluency is mandatory for this position.#J-18808-Ljbffr