Arabic-English CX Quality Coach in KSA

A leading financial technology company in Saudi Arabia is seeking a Customer Service Quality Specialist to join its team. This role emphasizes evaluating and improving customer service interactions to enhance customer satisfaction and retention. The ideal candidate should be fluent in Arabic and English and possess strong analytical, communication, and problem-solving skills. A bachelor's degree in business or a related field along with proven experience in quality assurance is required. This position offers an opportunity to impact customer experience significantly.#J-18808-Ljbffr