Analyst, IT (Engineering CAD Applications)

Job Description As an IT Analyst at ANDREW, an Amphenol company, your role will involve supporting software applications and users within the Engineering team. You will collaborate closely with engineering, operations, and other IT teams to address issues, provide upgrades, and develop customized processes and solutions. This position is based in Hyderabad, India. **Key Responsibilities:** - Responding to requests and tickets from the engineering team - Managing software application access - Installing, upgrading, and updating engineering applications and configurations - Troubleshooting user issues and liaising with application vendors when necessary - Preparing and testing applications and upgrades before deployment - Collaborating with various teams to understand requirements and deliver technical solutions effectively - Working with vendors on the scheduling and content of new application releases - Providing documentation and training to the user community - Developing and implementing automation solutions and workflows for increased efficiency - Monitoring system performance and security, troubleshooting technical issues, and conducting monthly system tests **Qualifications Required:** - Bachelor's degree in Information Technology, Engineering, or a related field - Five or more years of experience in IT support for engineering software applications - Minimum of four years of experience with electrical and mechanical engineering CAD applications - Familiarity with SAP and CAD tool integration - Understanding of engineering workflows and data management - Flexibility to work varied hours to support a global user base - Proficiency in version control, document management, and industry standards - Strong problem-solving and analytical skills - Excellent communication and interpersonal skills for collaboration with cross-functional teams - Ability to manage multiple tasks and prioritize effectively **Additional Company Details:** ANDREW, an Amphenol company, has a legacy of over 85 years in wireless innovation, empowering mobile operators and enterprises with cutting-edge solutions. The company prides itself on being an excellent employer, providing high levels of support and responsiveness to employees and customers alike. Career growth opportunities within a global organization are available at ANDREW, where every employee can positively impact the business. For more information about ANDREW, visit their website at [https://www.andrew.com/](https://www.andrew.com/). As an IT Analyst at ANDREW, an Amphenol company, your role will involve supporting software applications and users within the Engineering team. You will collaborate closely with engineering, operations, and other IT teams to address issues, provide upgrades, and develop customized processes and solutions. This position is based in Hyderabad, India. **Key Responsibilities:** - Responding to requests and tickets from the engineering team - Managing software application access - Installing, upgrading, and updating engineering applications and configurations - Troubleshooting user issues and liaising with application vendors when necessary - Preparing and testing applications and upgrades before deployment - Collaborating with various teams to understand requirements and deliver technical solutions effectively - Working with vendors on the scheduling and content of new application releases - Providing documentation and training to the user community - Developing and implementing automation solutions and workflows for increased efficiency - Monitoring system performance and security, troubleshooting technical issues, and conducting monthly system tests **Qualifications Required:** - Bachelor's degree in Information Technology, Engineering, or a related field - Five or more years of experience in IT support for engineering software applications - Minimum of four years of experience with electrical and mechanical engineering CAD applications - Familiarity with SAP and CAD tool integration - Understanding of engineering workflows and data management - Flexibility to work varied hours to support a global user base - Proficiency in version control, document management, and industry standards - Strong problem-solving and analytical skills - Excellent communication and interpersonal skills for collaboration with cross-functional teams - Ability to manage multiple tasks and prioritize effectively **Additional Company Details:** ANDREW, an Amphenol company, has a legacy of over 85 years in wireless innovation, empowering mobile operators and enterprises with cutting-edge solutions. The company prides itself on being an excellent employer, providing high levels of support and responsiveness to employees and customers alike. Career growth opportunities within a global organization are available at ANDREW, where every employee can positively impact the business. For more information about ANDREW, visit their website at [https://www.andrew.com/](https: