Analyst-Application Development- IQ/KH/01

Analyst - Application DevelopmentDegree/Diploma in Computer Science, IT, or related fieldExperience / CertificationIT Service Management: ITIL Foundation (essential for understanding service desk operations).Digital Tools: Certifications in Power Platform (e.g., Power Apps), Microsoft Office 365, or ServiceNow are a plus. SAP certifications, or similar.Job Requirements4 to 7 years experience in ensuring the smooth operation, maintenance, and optimization of business‑critical applications.Key ResponsibilitiesProviding technical support, troubleshooting, and administration of software applications to ensure they meet user needs, function efficiently, and align with business objectives.Administering user access and permissions.Monitoring the performance and availability of applications.Troubleshooting and resolving application‑related incidents and service requests.Preparing and maintaining documentation for applications, including user manuals, troubleshooting guides, and system configurations.Preferred Candidate Profile#J-18808-Ljbffr