AML Alert Manager

OverviewRole : AML Alert ManagerLocation : Abu DhabiRole Purpose:The AML Alerts Manager is responsible for the implementation of the Group-wide (including branches subsidiaries and ADIB Sudan Iraq and Qatar) AML/CFT Program and provide Subject Matter Expertise (SME) advice, guidance, and input on AML/CFT regulations including but not limited to writing AML/CFT Policy Procedures and delivering training. The role entails implementing the Group AML/CFT Policies and Procedures, periodic review of the AML/CFT program, owning AML/CFT systems, and ensuring breach of applicable regulations are escalated to the Head of AML & Sanctions and Global Head of FCC on a timely basis.Key Accountabilities of the roleThe Groups Compliance strategy within the AML/CFT teams remit in GCD and COC to ensure vertical alignment and horizontal integration with other interfacing departmental strategies.Ensure Group AML/CFT policies and procedures remain updated, relevant and communicated to all stakeholders.Implementation of the AML/CFT program within the Group (including branches subsidiaries and international locations) to address current AML/CFT risks and remain sufficiently agile to manage anticipated future AML/CFT risks.Keep abreast of related laws, regulations and best practices pertaining to AML/CFT and assess its impact on ADIB Group. For International branches and subsidiaries work with Head of IBG Compliance and local MLROs to keep the AML/CFT program updated in line with the local laws and regulations.Monitoring and all Alerts received from the system are comprehensively investigated by the Compliance Operation Center (COC) to achieve conclusive results that comply with all local regulations / international best practices.Monitoring daily, weekly and monthly AML Alert and case inventory and to ensure ALL alert analysis and case investigations are completed within established service level agreements and regulatory time frames.Have an effective oversight on COC functions for AML in respect of: o Team performance and productivity; o Review QA results and take necessary actions to remediate failed cases including identifying root causes; o Review MIS reports and attend governance calls and take remedial actions on any identified issues.Ensure that COC and L3 teams are updated with latest changes in the regulatory landscape.Enhance, review and uplift existing procedures, policies, guidances in line with the regulatory requirements.Ensuring appropriate investigations, reporting and controls are in place targeting each step of the investigative process workflow.Monitoring individual and team level productivity to ensure Alerts are actioned within appropriate time frames.Serving as Subject matter expert, coaching Associates and Investigators, motivating employees, providing mentorship and identifying continuing education training opportunities for the Team and individuals, as well as promoting career progression initiatives for business & Level 3 Team.Reviewing high profile anti-money laundering investigations requiring the utmost confidentiality including but not limited to terrorist financing subpoenas and litigation.Managing individual performance evaluations throughout the year.Ensuring that all investigations are completed timeously and accurately to the satisfaction.Ensuring that Level 3 conduct investigations on current or prospective customers and third parties: this may include but will not be limited to background reviews, negative news screening reviews, internet searches and enhanced due diligence.Lead the Level 3 AML & CTF Alerts Investigation Team in providing positive, accurate and practical advice to all business and operations on all questions and issues.Provide SME guidance / input to the business/Branches on how to evaluate AML & CTF risks, how to escalate to GCD and on managing the suspicious transactions through Unusual Activity Report (UAR).Ensure the appropriate implementation and completion of all KPIs for direct reports for level 3 team.Initiate continuous productivity improvement into the AML & CTF processes by participating as a key stakeholder in the delivery of new technology and working with the COC and L3 teams to identify business process improvement opportunities. Provide AML & CTF SME guidance / input on all AML & CTF impacted IT systems.Conduct regular meetings with the business, COC and Level 3 to facilitate good communications and resolve any AML & CTF alerts/cases issues within the organization for various business areas.Work collectively with Head of AML & Sanctions Unit and Head of Financial Crime Compliance to develop and maintain a motivated and professionally trained staff, ensuring appropriate capacity planning, adherence to and improvement in performance and quality standards and appropriate career development.Provide leadership, support, guidance and coaching to the AML & CTF L3 team.Assist Head of AML & Sanctions Unit on implementing organizational initiatives and other official matte