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Air Freight Operations Executive

Iss Globalforwarding

Dubai, UAEAED 5,000-12,000/moYesterday
UAETransport & LogisticsFull Time

Skills Required

AwsExcelSapErpCommunicationCustomer ServiceLogisticsEnglish

Job Description

OverviewDepartment: Air Freight, OperationsExperience: 2-3 yearsCompany Name: ISS Global Forwarding UAE LLCCompany Introduction: ISS Global Forwarding is a leading provider of logistics services, trusted by international organizations across industries for its expertise and sharp focus on customer service. ISS-GF’s presence in over 60 countries means an unmatched mix of global perspective and regional know-how that adds a decisive logistical edge to your business. For more information, please click here.Role OverviewThe Operations Executive is responsible for managing and coordinating all aspects of export operations to ensure timely and efficient shipment of goods for international clients. To oversee day-to-day operational and service-related issues. Provide feedback and action required. Escalate issues to the Air Freight manager that cannot be resolved in a timely manner.Key ResponsibilitiesManage air import, export, and cross-trade operations from booking to final delivery.Coordinate with airlines, overseas agents, customs, warehouses, and transporters.Prepare, verify, and process air freight documentation (MAWB/HAWB, invoices, packing lists, COO, etc.).Monitor shipment schedules and provide status updates and pre-alerts to customers and agents.Monitor ETD/ETA with airlines, forwarders, and DNATA, and ensure freight has departed/arrived as per schedule.Ensure compliance with IATA regulations, airline requirements, and local customs laws.Update shipment details in freight management systems and maintain accurate records.Coordinate closely with sales, customer service, and finance teams to support smooth operations.Ensure timely and accurate billing in line with agreed timelines and adherence to KPI guidelinesProficient in Word, Excel, presentation tools, and internet use.Key AttributesStrong knowledge of air export/import procedures and documentation.Proficiency in English (written and verbal). Additional languages may be advantageous.Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.Familiarity with IATA regulations and airline processes.Good communication, coordination, and time-management skills.To work under pressure and meet tight deadlinesApplicationKindly fill the form below to apply.Apply NowPersonal InformationName *First Middle LastEmail *Phone *CountryLinked-inNotice PeriodPlace to load current CV * Upload your CV (max 2MB) in PDF, DOCX, or DOC format.Where did you hear about this job?Are you legally eligible to work in this country? *YesNoDo you have any relative that work for the company? *YesNoHave you ever been convicted of a felony or crime? *YesNoAcknowledgementConsent for background check (if applicable)#J-18808-Ljbffr