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AI Support Operations Lead — ITIL & SLA Mastery

Master Works

Riyadh, Saudi ArabiaSAR 3,800-9,500/moToday
Saudi ArabiaIT & TechnologyFull Time

Skills Required

ErpCommunicationArabicEnglish

Job Description

A leading technology solutions firm in Riyadh is seeking a Technical Support Operations Lead to govern end-to-end support for AI and enterprise technology solutions. Responsibilities include establishing ITIL-aligned workflows, managing client communications, and leading a technical support team. Candidates should have a proven background in technical support and ITIL service management, and must be proficient in Arabic and English. This role offers the opportunity to enhance operational efficiency in a dynamic environment.#J-18808-Ljbffr