Agile Coach

**Job Summary** Synechron is seeking an experienced Agile Coach with expertise in the telecom industry to lead and support our organization’s agile transformation initiatives. The role involves guiding teams and stakeholders in adopting and practicing agile methodologies, fostering a culture of continuous improvement, and embedding agility into business operations. The successful candidate will enable teams to deliver value more effectively while aligning agile practices with organizational goals, thereby supporting improved efficiency, collaboration, and innovation.**Software Requirements*** Required: JIRA, Trello, Microsoft Office Suite (Word, Excel, PowerPoint)* Preferred: Confluence, Miro, Collaboration tools (MS Teams/Zoom)* Experience Level: Proficient to advanced in project management and collaboration tools, with the ability to tailor tools to team needs**Overall Responsibilities*** Facilitate the organization’s adoption of agile principles and practices across teams and departments* Coach and mentor Scrum Masters, Product Owners, and team members on agile methodologies such as Scrum, Kanban, and Lean* Conduct workshops, training sessions, and one-on-one coaching to enhance agile maturity and skills* Assess team performance and provide actionable feedback to improve agility and delivery outcomes* Collaborate with stakeholders to align agile processes with organizational objectives and business priorities* Support continuous improvement initiatives by identifying bottlenecks and implementing process optimizations* Facilitate agile ceremonies, retrospectives, and planning sessions to foster collaboration and transparency* Measure and report on agile adoption success and team performance progress to leadership**Technical Skills (By Category)*** **Frameworks and Practices:** Scrum, Kanban, Lean (Essential), Scaled Agile Framework (SAFe), LeSS (Preferred)* **Tools:** JIRA, Trello, Confluence, Miro (Preferred)* **Development Processes:** Familiarity with software development lifecycle (SDLC), DevOps principles (Preferred)* **Industry Standards:** Understanding of telecom industry standards and practices relating to IT and software delivery (Preferred)* **Programming Languages, Databases, Cloud Technologies:** Not typically required for this role**Experience Requirements*** Minimum of 5 years of experience as an Agile Coach or in a similar agile facilitation/mentoring role* Hands-on experience in coaching organizations within the telecom sector or related industries* Proven track record in leading enterprise-wide agile transformations and improvements* Experience working with cross-functional and distributed teams, utilizing tools like JIRA and Trello* Demonstrated ability to influence culture change and improve team performance through agile practices**Day-to-Day Activities*** Conduct agile assessments and maturity evaluations across teams and functions* Facilitate workshops, training sessions, and coaching engagements to build agile expertise* Support teams in adopting agile ceremonies, artifacts, and workflows* Provide ongoing mentoring to Scrum Masters, Product Owners, and team members* Track and report on agile adoption metrics, team improvement, and transformation progress* Collaborate with management to identify barriers and implement solutions for agile process adoption* Act as a change agent to foster a mindset of continuous improvement and adaptability within teams**Qualifications*** Bachelor’s degree in Business Administration, Information Technology, or related field (or equivalent professional experience)* Certified Scrum Master (CSM), ICAgile Certified Professional - Agile Coaching (ICP-ACC), SAFe Program Consultant (SPC), or similar certifications preferred* Commitment to ongoing professional development in agile practices and industry trends**Professional Competencies*** Strong critical thinking and problem-solving abilities to address challenges in transformation initiatives* Proven leadership skills with the ability to motivate and influence teams and stakeholders* Excellent communication skills, with the ability to articulate ideas clearly to technical and non-technical audiences* Ability to tailor coaching approaches based on team maturity levels and organizational culture* Adaptability to evolving organizational contexts and technological landscapes* Focus on outcomes, fostering collaborative environments for continuous learning and improvement* Strong organizational skills to manage multiple coaching engagements and initiatives effectively***S******YNECHRON’S DIVERSITY & INCLUSION STATEMENT***Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce hel