After-sales

<div><p>1. Onsite and remote technical support for customers to resolve issue in POC or after sales inquiries</p><p>2. Track, mantain and resolve incident as well as provide the report to the customer</p><p>3. Perform device installation and integration into customer environment</p><p>4. Provide technical training for Partners and/or customers</p><p>5. Escalation to RND to resolve product issue</p><p>6. Create technical documentation for project and/or internal knowledge base</p><h3>Requirement:</h3><p>1. 2+ years of experience as technical engineer, system integrator or equivalent experience</p><p>2. Solid knowledge of network best practices. Thorough understanding of server, storage, cloud, virtualization, hyper converged infrastructure, virtual desktop infrastructure</p><p>3. Good knowledge of virtualization, Hyper Converged Infrastructure, cloud computing</p><p>4.Know well about main stream virtualization or hyper converged solution (Vmware, Simplivity, Nutanix, etc.) have strong analytical and problem-solving skills and a solid understanding of how to troubleshoot technical issues that involve Sangfor products.</p></div>#J-18808-Ljbffr