Admission and Recruitment Assistant

Job Title: Admission and Recruitment AssistantReporting Relationship:Admissions OfficerJob Status:Full timeApplication Deadline: The position is open until filledAbout UsLocated in Sharjah, United Arab Emirates, and following the successful launch of The Africa Institute in 2018, Global Studies University was established in 2023 as a non-profit institution for higher education by His Highness Sheikh Dr. Sultan bin Muhammad Al-Qasimi, Member of the Supreme Council and Ruler of Sharjah. Read more .About the PositionThe Admissions & Recruitment Assistant supports student recruitment and admissions by actively contributing to the targeting, recruitment, and enrollment of qualified and suitable postgraduates’ candidates for the Global Studies University. The role focuses on guiding prospective applicants throughout the admissions cycles, providing clear and timely information, closely following up on applications and documentation, and supporting a well-organized and student-centered admissions process.The fundamental responsibility of this position is to support the Admissions Officer in ensuring that admissions processes run efficiently, applicants are well-informed and supported, and institutional enrolment objectives are met, while maintaining high standards of professionalism, responsiveness, and accuracy.The Admissions & Recruitment Assistant reports directly to and works under the supervision of the Admissions Officer. The role supports the verification and processing of application documentation, maintains accurate applicant and student records, and serves as a key point of contact for prospective students throughout the admissions process. The Admissions & Recruitment Assistant participates in and supports admissions and recruitment activities and events organized by the unit, contributing to outreach efforts and supporting enrolment targets, while assisting in delivering a positive, responsive, and well-coordinated admissions experience.Key ResponsibilitiesAdmissions Support:Provide basic information to prospective students about the GSU admission requirements, deadlines, and procedures for applyingAssist applicants with completing their applications formsVerify and input applicant information into the admissions system and update records as required on the system (SIS) PeoplesoftConduct initial checks of submitted applications to ensure completeness of documents before forwarding them to the Admissions OfficerSupport the preparation and processing of paperwork for accepted studentsFollow up with the prospective applicants regarding missing documents or pending admission requirementsSupport timely and accurate communication with applicants by drafting and coordinating standard responses on application status and next steps, under the guidance of the Admissions OfficerInitiate outbound calls to leads from messenger chat and marketing campaignsRecruitment & Applicant Engagement:Provide general guidance to prospective students about available programs, eligibility criteria, and costs based on provided materialsParticipate in recruitment activities such as open houses, school fairs, exhibitions, campus tours, and information sessionsSupport the coordination and logistics of recruitment events, including preparation of materials, booth setup, and registrationAssist in collecting and organizing leads from recruitment events and ensuring they are properly entered into the databaseAttend educational and career fairs (locally and internationally) under supervisionAssist in scheduling meetings or interviews between applicants and admissions staff or faculty membersAdministrative & Data Management:Maintain and update the student database and recruitment recordsOrganize and compile documents for admissions manuals, procedure guides, and internal reference materialsAssist in generating simple reports, lists, and summaries for admissions and recruitment activitiesServe as a liaison for routine communication between applicants and internal departmentsHandle general inquiries through email, phone, live chat, and in-person interactionsGeneral Support:Provide support to the Admissions Officers and Recruitment team in day-to-day tasks.Assist in reviewing the admissions workflow and report any issues or suggestions to the Admissions OfficerHelp in preparing promotional materials and distributing them during events.Support students during the enrolment process by guiding them through required forms and procedures.Required Education and ExperienceBachelor’s degree in Business, Arts & Sciences, Mass Communication, or a related fieldMinimum of 2-3 years of relevant experience in student admissions and/or academic affairs, preferably within a higher education institutionExperience working with institutional websites and student information systems, including PeopleSoft, preferredCompetencies and Skills:Excellent oral and written communication skills in English and Arabic (Arabic proficiency preferred)Strong interpersonal skill