Administrative Operations Assistant

We are looking for a highly organised and detail-oriented Citizenship & Administrative Coordinator to join our team in Dubai. This role is central to the smooth processing of global citizenship program files and the day-to-day administrative operations of our office. The right candidate will be dependable, process-driven, and comfortable handling sensitive documentation in a fast-paced environment.Key ResponsibilitiesCitizenship & Case ProcessingManage and process global citizenship program files end-to-endReview, organise, and track documentation including passports, IDs, and application formsMaintain accurate case records and monitor submission timelinesFollow up with clients to collect missing or incomplete documentsEnsure compliance with program requirements and internal quality standardsDaily Office & Administrative OperationsHandle DEWA processing and related utility administrationLiaise with Shiny for licensing documentation and regulatory approvalsManage government-related paperwork and coordinate submissionsMaintain organised physical and digital filing systemsProvide general office coordination and administrative supportSupport senior team members with document preparation and compliance trackingRequirements1-2 years of experience in citizenship, immigration, or documentation-heavy administrative rolesProven ability to handle sensitive and confidential documentation with discretionHighly detail-oriented with a structured, process-driven working styleStrong organisational and time management skillsReliable and committed to a full-time, office-based scheduleGood written and verbal communication skills in English; Arabic is an advantage#J-18808-Ljbffr