Account Manager - Restuarants

Account Manager - RestaurantsJoin us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.We’re looking for an Account Manager to join our Middle East team. In this role, you’ll act as a strategic advisor to our partners, taking ownership of a portfolio’s commercial success and executing data-driven initiatives that enhance both partner performance and customer experience.Get to know our Commercial team — what drives us, how we work, and what you can expect.What You’ll Be DoingYou’ll be joining the Restaurant Account Management team. In this role, you will go beyond day-to-day management to drive the next level of performance and profitability for our partners, acting as a proactive problem-solver capable of making high-impact decisions.Here’s What Your Day-to-day Might Look LikeStrategic Account Ownership: Independently manage a diverse portfolio of high-value restaurant partners, developing tailored business strategies to maximise sales, retention, and satisfaction.Commercial Growth: Own the commercial outcomes for your portfolio, including revenue targets, promotional ROI, and profitability metrics.Data-Led Insights: Use analysis tools to identify market trends, optimise pricing, and lead quarterly business reviews (QBRs) with actionable recommendationsfor partners.Campaign Leadership: Negotiate and execute partner-funded or co-marketing campaigns designed to drive incremental order volume and brand visibility.Portfolio Optimisation: Identify opportunities for category expansion and new business initiatives to ensure sustainable, long-term performance across your network.What You’ll Need to ThriveCommunication: Exceptional written and verbal communication skillsCommercial Experience: Significant experience in account management, business development, or strategy, preferably within food delivery, F&B, or e-commerce.Analytical Proficiency: Advanced expertise in Excel and a proven ability to use data (via tools like Looker) to drive ROI-based decision-making.Negotiation Skills: Strong commercial acumen with a demonstrated ability to lead contract negotiations and manage complex partner portfolios.Results‑Oriented Mindset: A proactive approach to problem‑solving in fast‑paced, cross‑functional environments, with a passion for partner success.Why Join Us?At Deliveroo, You’ll Do Work That Matters, Solving Real-world Problems In a Three-sided Marketplace That’s Constantly Evolving. We’re Food Lovers, Problem Solvers, Community Builders And More, Brought Together By a Shared Drive To Make Things Better. Working Here You Can Expect ToMake a visible impact every day Your work directly improves experiences for customers, partners and riders.Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility.