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Account Manager (ESP Expert) (Remote)

Nybl

Fujairah, UAEAED 10,000-16,667/moToday
UAEIT & TechnologyFull Time

Skills Required

Communication

Job Description

<div><strong>About nybl:</strong></div><div>We are developing an AI ecosystem that enables businesses across industries to deploy artificial intelligence solutions seamlessly using our platform and applications. Our technology empowers anyone to build AI solutions—without writing a single line of code or holding a Data Science degree. From healthcare to agriculture, education to industry, the applications of our technology are truly limitless.</div><div><strong>Job Summary:</strong><br><br>We are seeking a technically strong and commercially savvy Account Manager to oversee and grow our presence in the U.S. The ideal candidate is a former ESP field specialist or application engineer with hands-on experience in artificial lift systems, particularly ESPs, and has transitioned into a client-facing or commercial role. They will own account relationships, manage day-to-day communications, support ongoing POCs, and coordinate with our internal technical and product teams to ensure delivery and success.<br><br><strong>Key Responsibilities:</strong><br><ul><li>Serve as the primary point of contact for major accounts in the USA.</li><li>Build strong relationships with field teams, engineers, and commercial stakeholders at client organizations.</li><li>Coordinate all activities related to proof-of-concept deployments, including data acquisition, technical integration, and success tracking.</li><li>Act as a local technical-commercial liaison, ensuring alignment between customer expectations and our delivery.</li><li>Provide feedback from the field to product and engineering teams to improve features, address challenges, and enhance customer value.</li><li>Support the rollout of commercial agreements post-POC and assist in scaling deployments.</li><li>Collaborate with global sales, marketing, and support teams to deliver customer success.</li><li>Attend local industry events, customer meetings, and site visits as needed.</li></ul><strong>Qualifications&Requirements:</strong></div><div><ul><li>5+ years of experience in ESP operations, application engineering, or field troubleshooting.</li><li>Prior field experience with artificial lift systems, preferably within service companies or operators.</li><li>Strong communication skills and a customer-first mindset.</li><li>Ability to manage multiple stakeholders and work independently in a fast-paced, tech-driven environment.</li><li>Experience working with SCADA, VSDs, and ESP sensors is a plus.</li><li>Commercial acumen to support sales efforts and contract discussions.</li><li>Based in the USA and authorized to work without sponsorship.</li></ul></div>#J-18808-Ljbffr