Account Executive - Government

OverviewAbout Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth. Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalised experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.Why This Role Matters Saudi Arabia is investing heavily in digital transformation and citizen experience as part of Vision 2030. Government entities are actively exploring how AI can enhance service quality, strengthen engagement and improve operational insight.As a Government Account Executive, you\'ll work closely with ministries and public institutions to understand their goals, align on priorities and introduce solutions that enable smarter, data-driven decision-making. You\'ll operate within structured procurement environments, collaborate with multiple stakeholders and build long-term partnerships grounded in trust, credibility and measurable impact.What You Will DoOwn government revenue targets and drive sustainable ARR growth within public sector accountsIdentify and shape opportunities early, before formal RFP issuanceLead full sales cycles end-to-end: stakeholder mapping, discovery, solution positioning, PoC coordination, RFP submission, negotiation and contract closureNavigate Etimad and formal procurement processes confidently and professionallyLead and coordinate Proof of Concepts (PoCs) that clearly demonstrate measurable impact for ministries and public institutionsBuild trusted relationships with decision-makers, procurement teams and executive sponsorsMaintain and grow a portfolio of loyal government clients (minimum 5 strategic accounts preferred)Obsess over pipeline quality and forecasting accuracy - government cycles require disciplineConfidently handle objections related to compliance, data privacy, security and public accountabilityContinuously learn about regulatory frameworks, procurement updates and competitive positioning within the government ecosystemYou are responsible for outcomes: strategic public sector partnerships, successful PoCs and long-term contract value, not just one-off wins.Who You AreYou are a Saudi national with 4+ years of experience in government or public sector technology salesYou have successfully closed deals with government entities and can demonstrate proof of performanceYou understand how procurement truly works - Etimad, RFP cycles, compliance documentation and approvalsYou've worked with within B2B SaaS environmentsYou don\'t wait for tenders to appear, you build positioning earlyYou are patient but persistent - you understand government timelines without losing momentumYou communicate complex AI solutions in a simple, structured and credible wayYou are detail-oriented and structured - documentation, compliance and follow-through matterYou collaborate well internally and coordinate effectively across technical and delivery teamsExperience in analytics, CX platforms, AI or social listening solutions is highly preferredCulturally, you are:Ambitious but humbleCompetitive but ethicalOutcome-driven, not ego-drivenComfortable in a fast-scaling environment where structure evolvesWhat the Hiring Process Will Look LikeScreening call with Talent AcquisitionTechnical Interview/Deep dive with Enterprise Sales ManagerCase study presentationOffer#J-18808-Ljbffr