Account Director - Retail Media

Reporting to our VP Client Management you will lead on important client partnerships maintaining high levels of satisfaction retention.Your responsibilitieswill include:You will lead one or more client accounts anticipating our clients needs and identifying and pursuing growth opportunitiesYou will collaborate with others to create strong client relationships expressed through client feedback and client retentionYou will be seen by a client as the lead voice being a trusted advisorYou will provide direction to the client team and set and manage measurements that positively affect our clients goalsAs a lead you will manage client commercial targets contributing to the commercial success of clients in your portfolio as evidenced by yearonyear growthYou will follow client management best practices and achieve internal KPIs to lead the strongest client partnershipsYou will promote how Jellyfish products and solutions can support clients KPIsYou will support our client team(s) ensuring they have the appropriate resources needed to meet client needsQualifications8 years experience working in media specifically with clients in the retail sectorExpertise in delivering highprofile campaigns and retainersExperience supporting and mentoring junior team membersGreat at building relationships at all levels and inspiring confidence in the delivery of projectsCompelling written and verbal skills to convey complex information simplyArticulate incisive and able to build constructive and lasting colleague/client relationshipsExcellent problemsolving skills with the ability to flex and pivot in a fastpaced industryNote: We emphasise skills expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team we invite you to apply today with your CV in English.Additional InformationJoin Jellyfish and experience a workplace where we prioritise your growth celebrate your contributions and empower you to tailor your work environment to suit your needs.Reward: Youll join our discretionary annual bonus scheme.Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am and 6:30pm with flexible working hours.Growth Your Way: Grow your career with one paid day each month for selfdevelopment and access to LinkedIn Learningwith unlimited online courses.Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide 1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.Remote WorkNoEmployment TypeFulltime#J-18808-Ljbffr