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4950086-Assistant Manager

EXL

Chennai, Tamil Nadu, India₹40,000–₹120,000/moAED 1.8K-5.3K/moToday
IndiaManagerFull Time

Job Description

Primary Responsibility Handling Contact Center (Life Policy Admin & Claims) for a US based client. Performance Parameters Process performance – as per agreed SLAs/ KPIs Quality and AHT Improvement Customer Satisfaction Level of subject matter expertise Monitor transactions on an ongoing basis an