24/7 Contact Centre Team Lead - Customer Excellence

A leading financial institution in the UAE is seeking a Customer Support Team Supervisor to oversee a team providing 24/7 support. The successful candidate will be responsible for ensuring high standards of service, conducting training, and managing operations. Requirements include a Bachelor's degree and a minimum of 3 years in customer service. The role demands strong problem-solving and communication skills in both English and Arabic. This is an opportunity to make a significant impact within the organization.#J-18808-Ljbffr