Workshop Controller - AGMC BMW

Oversee daily workshop operations, ensuring that all vehicles are serviced and repaired efficiently and to a high standard.Manage a team of technicians and service advisors, providing guidance and support to optimize performance and productivity.Implement and enforce health and safety regulations, maintaining a safe working environment for all staff and customers.Monitor workshop schedules and workloads, efficiently allocating resources to meet customer demands and minimize downtime.Control inventory levels and ordering of parts, ensuring that necessary components are available to avoid service delays.Develop and maintain strong relationships with customers, addressing their concerns and providing exceptional service.Analyze workshop performance metrics and implement strategies for continuous improvement in efficiency and customer satisfaction.Ensure compliance with manufacturer standards and warranty requirements, safeguarding the integrity of the workshop’s reputation.#J-18808-Ljbffr