Whiteshield: UX Design Lead (January Start)

About UsWe’re a global advisory firm helping governments navigate big, world-shaping challenges. We blend policy, data science, and modern technology to build products that move nations forward. Design is how we turn complexity into clarity — and into experiences people love.If you enjoy shaping products that matter, you’ll feel at home here.Where You Fit InWe’re looking for a design lead with great taste, range, and curiosity. Someone who can go from idea → sketch → polished experience, and who naturally thinks about people first.EcosystemMobile appsLarge public-facing citizen platformsGovernment portals and servicesData-rich dashboards and decision-support toolsIf you love turning complex problems into simple, elegant interfaces — this is your playground.What You’ll OwnDesign Direction & VisionShape the design language and experience standards across mobile, web, and large-scale citizen platforms.Elevate the Whiteshield visual identity across all products and touchpoints.Explore and use AI tools to ideate, accelerate, and improve design workflows.User Experience & InsightRun research and design sprints to understand diverse user groups: citizens, students, jobseekers, policymakers, businesses, and more.Translate policy and data into intuitive, human-centered journeys.Make complex services feel simple, accessible, and culturally relevant across regions.Digital Product ExecutionRun research and design sprints to understand diverse user groups: citizens, students, jobseekers, policymakers, businesses, and more.Translate policy and data into intuitive, human-centered journeys.Make complex services feel simple, accessible, and culturally relevant across regions.Team LeadershipRun research and design sprints to understand diverse user groups: citizens, students, jobseekers, policymakers, businesses, and more.Translate policy and data into intuitive, human-centered journeys.Make complex services feel simple, accessible, and culturally relevant across regions.We care more about taste, judgment, and curiosityA portfolio showing clean UI, smart UX, and thoughtful problem-solving.Experience designing both mobile apps and large-scale platforms.Ability to think in systems — patterns, components, responsive layouts.Comfort exploring and learning AI tools to speed up and elevate your work.Strong communication skills, especially when working with non-design teams.Experience guiding or mentoring other designers.English fluency; more languages are a bonus.Meaningful impactYour designs help people access services, opportunities, and support at national scale.Creative freedomWe move fast, experiment boldly, and push new ideas — even within government work.High talent densityYou’ll collaborate with brilliant people across policy, data, design, and tech.FlexibilityRemote-friendly, outcome-driven, and human-first.GrowthWe reward ambition, craft, and curiosity.#J-18808-Ljbffr