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VP Area Manager- Liabilities - RM Coverage - Dubai

First Abu Dhabi Bank

Dubai, UAEAED 8,000-20,000/moYesterday
UAEFinance & AccountingFull Time

Skills Required

ExcelCustomer Service

Job Description

Job Purpose:Lead the assigned team effectively to meet team objectives/KPIsTo ensure recruitment training motivation and retention of assigned staffTo track daily sales activity to ensure superior client on boarding experienceEnsure strict adherence to all KYC Compliance policies and other processes as stipulatedKey Accountabilities:Balance sheet Growth and Revenue TargetsPeople ManagementComplaint to regulatory and FAB Risk policiesJob Context:Financial:Leading sales force for Business Banking Liabilities and Assets (Unsecured & Secured) products targeted to SME segment. Accomplish set sales and revenue objectives for all Products as per set thebusiness plan.Manage the assigned team to achieve monthly& annual set objectivesTo maximize cross sell opportunities to ensure higher productivitiesMaintain Sales Performance MIS on sales performance for review by Area ManagerCustomers:Be commercially effective in the role and consistently keep customer/client as focus & ensure excellent customer service by BBG Sales department sales personnel by delivering quality client onboarding experience.Ensure team alignment in order to achieve superior client on boarding experienceUnderstand and resolve customer redressals and take appropriate action if requiredLearning & Growth:Implement People Development and Learning & Development agenda of the department in close coordination with FAB Academy to build a great team and create a winning culture. Lead by example and build strong relationships with all stakeholders. Take accountability for own development and support Learning & growth of all team members by rolling out specific trainings and skill enhancement programs.To ensure recruitment training performance motivation and retention of all assigned sales personnelProvide appropriate refreshers to keep team abreast of market dynamics and competition offeringsTo build and maintain effective business relationship with all internal departmentsCoordinate with other departments to ensure processing of applications within prescribed TATsConduct fair and transparent appraisals to coach counsel motivate sales personnel and manage their career aspirations effectivelyInternal Processes:Ensure implementation of prescribed Sales & Compliance processes as per Banks policies. Implement governance & controls to proactively identify manage and minimize/mitigate potential losses to the franchiseImplement Risk Control Assessment RCA process across all areas of BBGDepartment Selling Client Onboarding Recruitment Training Performance Management Human Resources Fraud Control Operations Client Application & KYC Documentation etcImplementation of all prescribed internal processes to ensure satisfactory Audit Ratings by adherence of all prescribed processesMonitor the NPL rate regularly and take remedial action as appropriate whenever requiredFrameworks Boundaries & DecisionMaking Authority:Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.Authorized to take decisions as per the approved authorization matrix.#LIMM2Qualifications:Education required:University Degree / MBA / PGDM / Sales diploma or certification preferable.Experience:10 to 12 years of experience in Banking or in a Financial Industry at supervisory position.Remote Work:NoEmployment Type:Fulltime#J-18808-Ljbffr