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VoIP System Deployment&Integration Specialist

Featmate

Ajman, UAEAED 10,000-16,667/moToday
UAEIT & TechnologyFull Time

Skills Required

ExcelCrmCommunication

Job Description

<h3>VoIP System Deployment&Integration Specialist</h3><h3>$1,000.00 Fixed</h3><p>We are looking for a knowledgeable and experienced freelance VoIP System Deployment&Integration Specialist to implement a new VoIP telephony solution for our organization. We aim to transition from our legacy PBX system to a modern, scalable, and feature-rich VoIP platform that integrates seamlessly with our existing network and business applications.</p><p>The chosen freelancer will be responsible for planning, deploying, configuring, and testing the new VoIP system, ensuring high voice quality, reliability, and proper integration.</p><ul><li>Conduct a comprehensive assessment of our current telephony needs, existing network infrastructure, and desired VoIP features.</li><li>Recommend the most suitable VoIP platform/system (e.g., Asterisk, FreePBX, 3CX, Cisco Call Manager Express, Microsoft Teams Phone System, hosted VoIP solutions).</li><li>Design the VoIP network architecture, including IP addressing, VLANs for voice traffic, QoS policies, and firewall rules for VoIP.</li><li>Deploy and configure the chosen VoIP system, including extensions, hunt groups, IVR, voicemail, and call routing.</li><li>Integrate the VoIP system with existing Active Directory, CRM, or other relevant business applications (if applicable).</li><li>Configure SIP trunks and ensure connectivity with external PSTN.</li><li>Perform extensive testing of call quality, features, security, and failover scenarios.</li><li>Provide detailed documentation including configuration guides, call flows, and troubleshooting procedures.</li><li>Offer initial training for administrators and key users on the new system.</li></ul><p><b>Required Skills&Experience:</b></p><ul><li>Proven experience (4+ years) in deploying, configuring, and integrating VoIP telephony systems.</li><li>Strong understanding of VoIP protocols (SIP, RTP, SRTP) and codecs.</li><li>Experience with at least one major VoIP platform (e.g., Asterisk, FreePBX, 3CX, Cisco Unified Communications, Microsoft Teams Phone).</li><li>Knowledge of network infrastructure requirements for VoIP (VLANs, QoS, firewall rules, PoE).</li><li>Familiarity with SIP trunking and PSTN connectivity.</li><li>Excellent troubleshooting skills for voice quality and call routing issues.</li><li>Strong documentation and communication skills.</li><li>Relevant certifications (e.g., CCNA Collaboration, Microsoft 365 Certified: Teams Administrator Associate) are a plus.</li></ul><p>Notice: You must have login as a freelancer to send a proposal.</p>#J-18808-Ljbffr