Vice President - Business Excellence

JOB PURPOSELead the efforts to improve the execution and performance of work practices within Aldar towards operational excellenceLead the efforts to ensure the achievement on all standards required and manage ISO certificationsEnsure Aldar continuously improves into a Global Leading organizationROLES AND RESPONSIBILITIESSet the overall business excellence strategy and ensure buy-in of internal stakeholderDevelop and monitor Aldar Business Excellence Model according to the International Business Excellence Frameworks (e.g., EFQM)Oversee the implementation of Excellence requirements across Aldar to ensure the practices are aligned to the Excellence modelManagement of ISO certifications and implementation of all required operational requirements to achieve ISO standards (including ISO9001 Quality Management System, ISO30401 Knowledge Management, ISO 45001 Occupational Health & safety Management, ISO/IEC 27000 Information Security, and others)Lead the development/update of policies to ensure appropriate internal controls, clarity on applicability, alignment with the requirements of the Quality Guidelines while involving all relevant stakeholders through to seeking Board approvalManage local and regional recognition / certification (e.g., registration EFQM Model assessment) and act as a focal point of contact for all communications with external parties related to business excellence awards locally, regionally, and internationally.Implement a centralized Quality Management System to establish internal controls and identify critical operational improvements.Conduct periodic performance evaluation and operational reviews of the Aldar QMS elements and report maturity and implementation status to the Management CommitteeManage the implementation of the Service Management Framework by identifying / receiving requests for the services provided by different businesses / departments across the Group, analyzing the nature of services, and developing Service Cards, Catalogues, and Service Level Agreements (SLAs)Oversight and coordination of all consulting expertise engaged on ISO related initiativesDesign and implement required ‘big data’ formats to support organizational strategic initiatives; a program of analytics based continuous improvementPlan, prepare, and execute a BU wide service quality program incorporating operations, sales and customer servicesDesign, develop, and implement quality control improvement plans including supportive training programs for the respective areas of developmentStudy and benchmark business excellence best practice within and without the industryDirect the team for effective implementation of quality procedure and adherence to global standardsAnalyze the gaps and equip the team with standardized tools, process, and proceduresRELATED YEAR OF EXPERIENCEMin of 10+ years experience in business excellence domain or similar functionYOE IN MANAGERIAL POSITIONMin of 2+ years in a related managerial positionFIELD OF EXPERIENCEReal estate experience, Corporate GovernanceTECHNICAL AND INTERPERSONAL SKILLSMinimum Lean Green Belt certificationSix Sigma/ISO certification, EFQM and any relevant quality certificationAuditor accreditation preferredQUALIFICATIONBachelor’s degree in business management, project management, or in a related fieldA Master's degree in business administration will be advantageous#J-18808-Ljbffr